RFS® One Call was designed by FMs for FMs.

During the COVID-19 crisis, when our restaurant clients were struggling the most, we created a lower-priced offering for specialty needs that required a trade sub to accomplish – think broken window, blown breaker, clogged drain line, etc. With one call to RFS®, you can get your need handled at a fair price, with assurance that the project will be completed to the satisfaction of you and your stakeholders. By utilizing our proprietary database and supplier grading system, we get the job done right the first time, ensure the subcontractor has the proper insurance, and handle the billing for you – eliminating the requirement for you to set up multiple vendors in your system and hunt down their paperwork to get them paid. We send you a completed project email, with photos, that you can forward along to interested parties in your organization, and we can do all of this throughout the entire country. That’s right, nationwide.

Here’s how it works:  Let’s say you (FM) get a call from one of your GMs out of state who has a plumbing issue that his local plumber can’t figure out, or a section of mechanical duct work that just fell from the ceiling onto the dining room tables.  Rather than spend hours trying to find a specialty contractor to go look at this, and ensure they are licensed and insured in the area involved and get them set up in your system…you just call us. We handle it all, and one of our Client Experience Managers is your single point of contact throughout. .

Our top FMs use RFS® One Call over 100 times/year. Many give us NTEs, some tell us “just get it done”, and others prefer a quote before we proceed…whichever way you prefer, we want your small repairs business.  Several of our top One Call clients are RFMA board members – you may know one of them, and we’d be happy to make a connection so you can ask them how they like the service.

 
 

If you encounter an issue that requires immediate repair, we’re rapid responders who will address and repair the problem area as fast as possible.

onecall@rfsrenovates.com  |  352.593.0499

 
 

RFS® One Call Features

 
 
 
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YOU ASKED, RFS® DELIVERED.

CONTROL. AFFORDABILITY. THE RFS® FAMILY.
You've asked for more control over your small, on-demand projects. You've asked for a competitive pricing structure. You've asked for thoroughly vetted and fully insured Specialty Trades at your disposal nationwide 24/7. You've asked to keep things in the same swim-lane when multiple issues present at the same location. Introducing RFS® Accountability & Peace-of-Mind through RFS® One Call - the solution for your smaller service needs.

 
 
 

NOT A CALL CENTER.

THOROUGHLY VETTED. FULLY INSURED SPECIALTY TRADES.
RFS® has developed a proprietary database and rating system to ensure the Specialty Trade contractor sent to your facility has been vetted by us. We always ensure they carry General Liability & Workers’ Comp insurance along with being RFS® Safe & Secure Certified; meaning they have been informed and are accountable to your unique Corporate-set safety standards. RFS® assumes all the risk. If you are not completely satisfied, we always make it right.

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DIFFERENT THAN RFS® FACILITIES.

COMPETITIVE PRICING STRUCTURE. NO UNNECESSARY EXPENSE.
We've heard you. The RFS® Facilities team isn't for every project because large Facilities projects involve complex, "figure-it-out" scenarios. Large Facilities projects need your RFS® Facilities project team (Project Manager + self-performing crews) to ensure quality and permanent solutions are achieved. RFS® One Call eliminates the expense of our PM's and crews where they aren't needed delivering the competitive pricing solution you need.

 
 
 

STAYING IN THE RFS® FAMILY.

STARTS WITH RFS®. STAYS WITH RFS®.
When something small turns into something not-so-small, no need to panic. We will seamlessly and quickly pivot your facility's challenge to an RFS® Project Manager for immediate action. We keep things in the RFS® family so you can rest easy knowing that we will efficiently determine the right solution for your needs, get your approval, and get to work.

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RELAX. WE'VE GOT THIS.

YOUR RFS® CLIENT EXPERIENCE MANAGER (CEM) IS ON-CALL 24/7.
The moment your issue or planned project arises, just call, text, or email your dedicated RFS® CEM who will immediately go into our proprietary database of Specialty Trades and dispatch the appropriate vendor for your specific need. Your CEM will carefully monitor progress and quality throughout the entire process and you will have total peace-of-mind. We can easily pivot to RFS® Facilities in the event a more complex situation is discovered. Your CEM is available to you 24/7.

 
 

What can we help you with?

PLUMBING

Electrical

HVAC / MECHANICAL

gLASS

 

Read Some Of Our
Emergency Services Stories

 
 
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